Claims Service

Please call Aviva’s 24 hours, 365 days a year claims line which will provide you with emergency assistance whenever it is required.
When we know about your problem, we will start to put the solutions in place.

Claims Service Line – 0800 015  1498

To make claim under Section 12 Legal Expenses: 

If you need to make claim or let us know about a situation that could lead to a claim, You should contact us as soon possible providing your policy number and brief details of the circumstances by calling 0345 350 1099 or by writing to/emailing us using the details below:

The Claims Department
Markel Legal Expenses Insurance
20 Fenchurch Street

If you want to discuss a claim or have any concerns please contact our claims manager, Chris Bowe who will be able to assist you

Chris has been with Aldium for over twelve years having previously been a claims loss adjuster. 

He manages our Claims Department and has the necessary skills, experience and determination to achieve the best possible outcome on your behalf. 

Chris can be contacted on 0151 336 5881 or via e-mail