We’re pleased to announce that our Aviva-backed Care Combined insurance product is now available through our new broker portal, powered by Recorder.
This marks an important step in our investment in broker service, making it easier for you to submit risks, receive quotations and access policy documentation.
As a specialist underwriting firm with more than 20 years’ experience in the care sector, we support brokers placing cover for adult and elderly care homes, care groups, supported living, hospices, respite homes and day care centres.
Making it easier to trade with us
Through our new portal, you can seamlessly submit presentations and risk information, receive quotations and access policy documents, all in one place.
Behind the portal, Recorder applies our underwriting rules and enriches submissions with third-party data, helping to streamline the process and reduce routine administration.
Every quotation is reviewed by one of our underwriters before it is released.
Care insurance can involve complex risks, varied care activities and multiple locations. Understanding those differences remains central to how we underwrite.
By giving our team better tools and automating administrative tasks, we’re creating more time for our underwriters to understand each risk, assess its technical requirements and respond to your needs. Our aim is to provide a more responsive and focused service for you and your clients, while retaining the underwriting controls and discipline that support long-term stability.
More to come
The launch of our new portal is the first step in a wider programme of development at Accuro.
Recorder’s modular platform gives us the flexibility to develop our proposition and introduce further products more efficiently. It also allows us to direct the time freed up by automation towards supporting our brokers and growing the business.
Our Managing Director, Steve Pugh, said:
“This development brings benefit to our brokers making their provision of risk information and our responses both easier and quicker with improved productivity driving further growth rather than increased admin.”
Donna Smith, Head of Schemes and Delegated Authorities at Aviva, added:
“It’s great to see Accuro investing in technology that will help streamline the trading journey for brokers while ensuring specialist underwriting expertise remains at the heart of the proposition.
“By combining digital tools, enhanced data and underwriting oversight, Accuro and Recorder’s new digital capability will help deliver a more efficient, responsive service for brokers and their clients.
“We look forward to continuing our collaboration with Accuro as they develop their offering and help protect this important sector.”
We look forward to sharing further developments as we continue to invest in our products, our service and our broker relationships.
To discuss a care risk or find out more about accessing our new portal, please contact our underwriting team.
We’re pleased to announce that our Aviva-backed Care Combined insurance product is now available through our new broker portal, powered by Recorder.
This marks an important step in our investment in broker service, making it easier for you to submit risks, receive quotations and access policy documentation.
As a specialist underwriting firm with more than 20 years’ experience in the care sector, we support brokers placing cover for adult and elderly care homes, care groups, supported living, hospices, respite homes and day care centres.
Making it easier to trade with us
Through our new portal, you can seamlessly submit presentations and risk information, receive quotations and access policy documents, all in one place.
Behind the portal, Recorder applies our underwriting rules and enriches submissions with third-party data, helping to streamline the process and reduce routine administration.
Every quotation is reviewed by one of our underwriters before it is released.
Care insurance can involve complex risks, varied care activities and multiple locations. Understanding those differences remains central to how we underwrite.
By giving our team better tools and automating administrative tasks, we’re creating more time for our underwriters to understand each risk, assess its technical requirements and respond to your needs. Our aim is to provide a more responsive and focused service for you and your clients, while retaining the underwriting controls and discipline that support long-term stability.
More to come
The launch of our new portal is the first step in a wider programme of development at Accuro.
Recorder’s modular platform gives us the flexibility to develop our proposition and introduce further products more efficiently. It also allows us to direct the time freed up by automation towards supporting our brokers and growing the business.
Our Managing Director, Steve Pugh, said:
“This development brings benefit to our brokers making their provision of risk information and our responses both easier and quicker with improved productivity driving further growth rather than increased admin.”
Donna Smith, Head of Schemes and Delegated Authorities at Aviva, added:
“It’s great to see Accuro investing in technology that will help streamline the trading journey for brokers while ensuring specialist underwriting expertise remains at the heart of the proposition.
“By combining digital tools, enhanced data and underwriting oversight, Accuro and Recorder’s new digital capability will help deliver a more efficient, responsive service for brokers and their clients.
“We look forward to continuing our collaboration with Accuro as they develop their offering and help protect this important sector.”
We look forward to sharing further developments as we continue to invest in our products, our service and our broker relationships.
To discuss a care risk or find out more about accessing our new portal, please contact our underwriting team.

